Finding What’s Right

Resources for Family Members

Finding the right Assisted Living for my loved one

We recommend taking a tour of an assisted living community as there are so many variables between communities in terms of cost, feel, décor, amenities, and programs. Taking a tour of a community will not only allow you to experience what it looks like, but how the associates interact with the residents, meet some of the people that live there, and truly experience if this is a good fit for you and/or your loved one.

Here are the items to look for while on a tour:

Is the décor attractive and homelike? Does the community have good natural and interior lighting? Is there a nice outdoor space? Do you like the apartments? Can you envision yourself or your loved one feeling comfortable living here? Are the flowers outside of the entryway well maintained?

Did you receive a warm greeting when you arrived? Does the Executive Director call residents and staff by name and interact warmly with them as you tour the community? Are people saying hello to you?

Is it tasty and nutritious? Does the menu have variety? Do you like the dining room? Is the wait staff friendly and courteous?

24-hour emergency response in the apartments, handrails throughout the building, grab bars in the shower, elevators, floors that are non-skid and carpets that are easy to walk on, smoke detectors, and sprinklers? What does the community have for features to help stop the spread of infectious disease?

Are you able to fully describe your current situation and what you hope to achieve by moving to an Assisted Living community? Are you focused on specific solutions and services the community can offer to help you or your loved one become more independent, or are you just listening to a long list of their amenities? Are you confident the community can adequately meet your needs? Have they clearly explained all of the services and monthly costs, including how personal care is billed? Do you have a clear understanding of the assessment and move-in process?

Does the community have any special or unique programs or a way of doing things that seems better? Does the person giving you the tour feel real pride in his or her work and in the community? Do they speak about the company’s values or mission, and really mean it?